Our exciting new Confirm feature, which we are currently testing, should significantly improve our performance.
Here’s how it works.
Once a driver receives a booking on their taxi terminal, they will press the Confirm button. You, the customer, get a phone call from our computer.
Play this file to preview what the customer hears.
The customer’s options are:
3 will connect the customer to the driver’s phone
1 will confirm the booking without anyone speaking.
2 will cancel the booking
0 will connect the customer to dispatch
The Confirm feature gives the customer confidence that the Taxi is coming and gives the driver confidence the customer be there when they arrive.